Roles & responsibilities
*Prospecting and Lead Generation: *
- Identify potential clients and generate leads through market research and networking.
- Collaborate with the sales team to create a robust pipeline of prospective customers.
*Sales Presentations: *
- Conduct compelling presentations showcasing the features and benefits of jewellery machineries.
- Address client concerns and tailor presentations to meet specific customer needs.
*Negotiation and Closing: *
- Engage in effective negotiation to secure deals and close sales.
- Provide pricing information, negotiate terms, and finalize agreements with clients.
*Customer Relationship Building: *
- Build and maintain strong relationships with key clients to foster long-term partnerships.
- Understand client requirements and provide personalized solutions.
*Market Analysis for Sales: *
- Stay abreast of market trends, competitor activities, and customer preferences.
- Utilize market insights to identify new sales opportunities and adapt strategies accordingly.
*Achieving Sales Targets: *
- Set and achieve sales targets for the designated area.
- Implement strategies to maximize revenue and market share.
*Product Training: *
- Provide comprehensive training to the sales team on the features and functionalities of jewellery machinery.
- Ensure the team is well-equipped to address client queries and effectively demonstrate product capabilities.
*After-Sales Support: *
- Oversee the implementation of effective after-sales support services.
- Address customer issues promptly and ensure timely resolution.
*Client Education: *
- Educate clients on the proper usage and maintenance of jewellery machineries.
- Provide documentation and resources to support clients in maximizing the value of their purchases.
*Feedback Collection: *
- Establish channels for collecting customer feedback on products and services.
- Utilize feedback to make improvements and enhance overall customer satisfaction.
*Service Quality Assurance: *
- Implement measures to ensure the quality and reliability of services provided.
- Collaborate with the service team to maintain high standards of customer satisfaction.
*Continuous Improvement: *
- Identify areas for improvement in both sales and services processes.
- Implement continuous improvement initiatives to enhance overall customer experience.
Technical Skills –
Strong understanding of dental medical equipment and excellent troubleshooting skills.
Communication – Excellent communication and drafting skills.
Field Readiness –
Willingness to travel and work in the field as required.
Role: Sales Manager
Location:Pune, Hyderabad, Mumbai, Chennai
Industry Type: Jewellery
Employment Type: Full Time, Permanent
Education: UG/PG in any Specialisation